Terms & Conditions

Interpreting Agency Terms and Conditions

Last Updated: 8/2023

  1. Acceptance of Terms

By accessing and using Professional Interpreting Associates’ website, you agree to abide by these Terms and Conditions. If you do not agree to these Terms and Conditions, please refrain from using our services and website.

  1. Interpretation Services

2.1. The Agency provides professional interpreting services for all languages and fields.

2.2. Clients must provide accurate and complete information regarding their interpreting needs, including language preferences, date, time, location, and context.

2.3. The Agency reserves the right to decline any interpreting service request at its discretion.

  1. Booking and Payment

3.1. Clients may request interpreting services through our website or by contacting our customer support.

3.2. Payment for services is required.

3.3. All payments are processed securely through Quickbooks or any other designated payment method.

  1. Cancellation and Rescheduling

4.1. Clients may cancel or reschedule services, subject to our cancellation and rescheduling policy.

4.2. Cancellation Policy: Clients must cancel services at least 24 hours before the scheduled appointment to avoid cancellation fees.

  1. Confidentiality

5.1. The Agency and interpreters will treat all client information and conversations with utmost confidentiality.

5.2. Clients must also respect the confidentiality of interpreters and the Agency’s proprietary information.

  1. Copyright and Intellectual Property

6.1. All content on the Agency’s website, including text, graphics, logos, images, and software, is protected by copyright and intellectual property laws.

6.2. Clients must not use, reproduce, or distribute any content from our website without prior written consent.

  1. Limitation of Liability

7.1. The Agency strives to provide accurate and reliable interpreting services, but we do not guarantee the accuracy or completeness of any interpretation.

7.2. The Agency is not liable for any losses, damages, or claims arising from the use of our services or website.

  1. Termination

The Agency reserves the right to terminate any client’s access to its services and website for violations of these Terms and Conditions or any unlawful or inappropriate behavior.

  1. Changes to Terms

The Agency may modify these Terms and Conditions at any time without prior notice. It is the client’s responsibility to review them periodically.

  1. Governing Law

These Terms and Conditions are governed by the laws of the United States. Any disputes arising from these terms will be resolved in the courts of the United States.

  1. Contact Information

For questions or concerns related to these Terms and Conditions, please contact us at:

Professional Interpreting Associates

When every word counts

Phone: 877-247 PIA2 (877-247-7422)

Email: info@professionalinterpretingassociates.com

Address: 12550 Orange Dr. Suite 4223, Fort Lauderdale, FL 33330

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